Retainer/Deposit Policy
Some projects may require a deposit or retainer before the project can commence. You will be notified if a retainer is required for your project at the time you receive your estimate. Typically, a retainer is required, but not limited to, new client projects, and is usually one-half of the total amount of the estimate. However, the requirement of a retainer or a deposit is not limited to a new project or client, and the amount of the retainer or deposit is not limited to one-half of the estimated total of your project. The requirement of a retainer or deposit and the amount to be paid is based on the project type and details of the project itself. When a retainer or deposit is required for your project, work will not begin until the amount of the retainer or deposit is paid in full. If you have any questions or concerns about Business Soil's Retainer/Deposit Policy, please do not hesitate to contact us.
Billing & Late Payment Policy
As the costs of running a small business can be difficult to maintain, Business Soil is taking action to better collect past due balances by implementing a monthly fee for late payments. Business Soil will be charging a 5% late fee for the overdue balance for each billing cycle that the account balance has not been paid in full. The late payment fee will only affect accounts that are past due. This late payment policy was put into effect on May 1, 2015. If you have any questions or concerns about the late payment policy, please do not hesitate to contact us at (989) 545-1432.
Business Soil utilizes a 15-day billing cycle. Each account has 15 days from when the invoice was created to pay its balance in full to avoid receiving a 5% late payment fee over the past due balance. After 30 days, your account will be charged the first 5% late fee. After 45 days, if your account still remains unpaid, you will be charged an additional 5% late fee on the past-due balance. After 60 days, and your account is still past due, you will be charged an additional 5% late fee on the past due balance. At that point in time, you will have 30 days to contact Business Soil to make arrangements for payment. If you do not contact us within 30 days of the third late fee charge, that is 90 days from the creation of the invoice, Business Soil will take action to file a suit against you in small claims court to collect on your past due account.
We encourage our new website clients to pay for their own website hosting directly to the hosting company. This is best for all involved and insures that you always have the keys and complete control over your online accounts. Occasionally, clients prefer that we pay this fee on their behalf and then bill them. Please note that in instances where Business Soil pays your website, domain, email, or other hosting that the pricing is rounded up and you may incur additional charges for this convenience.
Payment Options
Business Soil accepts payments via check sent to P.O. Box 93, Harbor Beach, MI 48441. Business Soil also accepts payment via credit card, however, additional fees may apply. Contact us directly if you have questions about making a payment.